Jumat, 31 Januari 2014

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In today's corporate world, organizations are constantly being reshaped. Managers need new skills to gain interdepartmental support. Here Zuker instructs listeners on how to analyze styles of influence to sharpen their competitive edge.

  • Sales Rank: #3921128 in Books
  • Published on: 1991-08-01
  • Original language: English
  • Dimensions: 7.25" h x 4.75" w x .75" l,
  • Binding: Audio Cassette

Review
"The Seven Secrets of Influence is not just a textbook about an interesting and relevant topic; it's a workbook that mixes content with activities, exercises, and methods of feedback to find out what influences people, how you influence others, and how you could influence others differently and more effectively." -- St. Louis Commerce, 08/94

About the Author
Elaina Zuker is a seasoned businesswoman, educator, author and consultant to major corporations in the U.S. and internationally.

Her latest book, "The Seven Secrets of Influence" has been translated into four languages and was the Main Selection for the Business Week Book Club. Ms. Zuker conducts seminars on Influence, Leadership, Productivity and Change. Her consulting clients have included Avon Products, American Express, Bankers Trust, MCI, Ogilvy & Mather, Sheraton Corporation.

She has served on the faculties of Montclair State College, Mercy College, Pace University and Marymount College.

As a keynote speaker, she addresses business and professional groups on "Secrets of Influence", "Success Strategies" and other topics.

Most helpful customer reviews

0 of 0 people found the following review helpful.
Must Reading for Small Startups
By J. Travers Hartnett
The most successful businesses match their unique skills and talents to their ideal customers. Unfortunately this is not an intuitive or even popular philosophy for many opportunity driven cash-strapped startups. This book gives you the research proven process you need to clearly visualize your customers and ultimately brand your ideal business. In this highly competitive market you must be unique to compete. Be prepared.

1 of 3 people found the following review helpful.
Roll up! Roll up! Seven secrets for a cent !!!!!!!!!!!!!!!!!!!!!!!!!!!!
By MovieMusic
This is yet another consultant turf-marking book, over-complicating what should be much simpler, all in the name of more fees and a bigger reputation.

These are the first six secrets : 1. Telling 2. Compelling 3. Felling 4. Welling 5. Selling 6. Gelling

Imagine the author's amazement when she found these secrets and discovered they all rhymed! What a day that must have been! "I'll have to write a book about it!"

Beware any book that offers you secrets. And in case you just have to know, the seventh secret, which you need as little as the first six, does not rhyme.

0 of 1 people found the following review helpful.
Seven Secrets of Influence
By Cesare
Very good overview of tools and tecniques on how to sharpen your influence skills. Practical approach with a lot of examples and tips.

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Kamis, 30 Januari 2014

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  • Sales Rank: #2405407 in Books
  • Published on: 2003
  • Format: Import
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.29" h x .98" w x 6.30" l,
  • Binding: Hardcover
  • 336 pages

Most helpful customer reviews

5 of 5 people found the following review helpful.
The Information Paradox: Realizing the Business Benefits of Information Technology, Revised Edition, 2003
By Arthur Rabinovitch
My comments on this excellent book are based on my 35 years working as a public servant within the Government of Canada and on its applicability to a government context. The Government of Canada invests in its employees and programs and is committed to demonstrating and evaluating in a transparent manner the benefits and results, whether expected or not, of its programs. This book focuses on information technology (IT) investments and explains why they often do not realize their promised benefits or results. Although IT leads to more and often better information, the paradox is that having more and better information does not automatically lead to realizing the expected benefits for the business or government program that made the investment. Going from our expectations of information technology to `better information' to better programs that realize the benefits and results is not always a straight line. This book by John Thorp helps us to better understand the complexity involved in linking information, how information is transforming the way employees think and act, and the strategy for realizing the expected and desired benefits. But more importantly, this book provides us with useful models (especially the Results Chain model), tools and techniques to address the complexity and make the linkages work so as to increase the likelihood of realizing the benefits. The Information Paradox should be compulsory reading for government (and business) managers and consultants who are concerned with planning new programs intended to realize expected benefits or with evaluating existing programs to determine if benefits are being realized. The models, tools and techniques described in the book will contribute to best practices in government evaluation and performance measurement.

2 of 4 people found the following review helpful.
A new approach to IT investment and business results
By A Customer
This book helps to understand why some of IT projects don't bring the expected business results. The book lays a new approach to help mapping between Information Technology investments and achieving business values.

1 of 4 people found the following review helpful.
A refreshing view of IT investment and business results
By A Customer
This book helps to understand why some of IT projects don't bring the expected business results. The book lays a new approach to help mapping between Information Technology investments and achieving business values.

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  • Sales Rank: #10049219 in Books
  • Original language: English
  • Dimensions: 22.99" h x 1.69" w x 15.51" l, 1.26 pounds
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  • Sales Rank: #13336831 in Books
  • Published on: 1988-11
  • Original language: English
  • Number of items: 1
  • Dimensions: 11.02" h x .32" w x 8.50" l, .56 pounds
  • Binding: Paperback

About the Author
Wood is a business education consultant

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Sabtu, 25 Januari 2014

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  • Sales Rank: #7543172 in Books
  • Published on: 2006-04-15
  • Original language: English
  • Binding: Hardcover

About the Author
Jane P. Mallor has taught business law at Indiana University since 1976. During that time she has received many teaching awards, including the Student Alumni Council Senior Faculty Award, the Faculty Colloquium for Excellence in Teaching, and the Amoco Foundation award for Distinguished Teaching. Thomas Bowers is a faculty member of Indiana University's School of Business. He has received 10 outstanding teaching awards, and is the only two-time recipient of the Indiana University Student Choice Award for outstanding teaching. A. James Barnes is Dean and Professor of Public and Environmental Affairs at Indiana University. He previously won a distinguished teaching award from Indiana University's School of Business. Arlen W. Langvardt currently Associate Professor of Business Law at Indiana University received several teaching awards and in 1989 received the Holmes/Cardozo Award from the Academy of Legal Studies in Business.

Most helpful customer reviews

0 of 0 people found the following review helpful.
A little disappointed
By Woolridge
I ordered a book a week prior to when I needed it. However, three days before I needed it, I was notified that the order was canceled because the book was no longer available. Then I had to order the book somewhere else and get it expedited, which cost me more. I give the seller four stars because I'm sure had I ordered it at least two weeks in advance, I would have gotten notified way earlier than I had.

See all 1 customer reviews...

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Jumat, 24 Januari 2014

## Free Ebook Understanding Health Policy, a Clinical Approach, by Thomas S. Bodenheimer, Kevin Grumbach

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Understanding Health Policy, a Clinical Approach, by Thomas S. Bodenheimer, Kevin Grumbach

  • Sales Rank: #7563640 in Books
  • Published on: 2002-03-01
  • Format: Import
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.21" h x .59" w x 7.44" l,
  • Binding: Paperback
  • 372 pages

Most helpful customer reviews

0 of 0 people found the following review helpful.
What the health is health policy? You'll see.
By Owlison
Policy isn't always a class that graduate students look forward to, but it is the underpinning of all social work practice. It's best to understand how policies are developed and why - especially if you intend to advocate for policy reform. I'm a bit biased because I love policy and macro-level social work with all my bleeding heart, but this is a good book. Easy to understand without needing to constantly refer to a glossary.

13 of 13 people found the following review helpful.
Understanding Health Policy
By bhean
This book is a great basic review of how health care is delivered. The format and information is most useful for people who are going into medicine. There isn't really anything about the politics behind health care policy; instead the book focuses on defining key terms and outlining the structure of relationships between payers, receivers, and providers. The book also covers the differences between different types of insurance policies, as well as different national health plans of countries with more socialized medicine.

5 of 6 people found the following review helpful.
A little too focused on clinicians
By David Browne
I needed a book to use for a class I am teaching. This book, while excellent was focused on the clinicians' point of view, somewhat to the exclusion of other angles.

If I were teaching doctors and nurses, I would DEFINITELY use this book.

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Kamis, 23 Januari 2014

> Download PDF How To Be a Value Investor, by Lisa Holton

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How To Be a Value Investor, by Lisa Holton

"From the bare basics to tips for the self-made sophisticate, Lisa Holton captures both the art and science of contrarian investing in her book HOW TO BE A VALUE INVESTOR, arming investors with the necessary tools and information they need to make informed investment decisions. Holton not only emphasizes the age-old values of investing—patience, due diligence, and conviction—but also brings a contemporary angle to her approach, making a convincing case for value investing as a wise and lucrative choice."
- Eric McKissack, CFA, Vice chairman and co-chief investment officer, Ariel Mutual Funds.

HOW TO BE A VALUE INVESTOR is designed to help you master—within hours!—the art and science of value investing. Built on the rock-solid value investing tenets that guided Warren Buffett, Benjamin Graham, and others, this concise but comprehensive wealth-building blueprint gives you practical, hands-on techniques so you can squeeze the most profit from today's volatile markets. Look for these other user-friendly books in The McGraw-Hill Mastering the Market Series:
How to Be a Growth Investor;
How to Be a Sector Investor;
How to Be a Small-Cap Investor.

  • Sales Rank: #2486562 in Books
  • Published on: 1999-06-25
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.90" h x .71" w x 6.00" l,
  • Binding: Paperback
  • 156 pages

From the Back Cover
Whether you are old or young, male or female, wealthy or average, How to Be a Value Investor can help you make sense of today's roller coaster stock market. Built on the rock-solid value investing tenets that have guided Warren Buffet and Benjamin Graham, this concise but comprehensive guide shows you how to build a sensible, low-risk portfolio--designed to build wealth in any market. Let Lisa Holton's step-by-step wealth-building blueprint provide you with: The Investor's Toolbox--basic strategies for uncovering stocks whose prices are beaten down--but whose growth prospects are tremendous!; examples of investment portfolios that are custom-tailored to fit your risk/return profile in every stage of your life and career; information-packed websites containing everything you need to know about value--investing and how to find the best value stocks today. The McGraw-Hill Mastering the market Series gives you practical, hands-on techniques so you can squeeze the most profit from today's volatile markets. Featuring user-friendly layouts and non-technical language, each book is designed to help you master--within hours!--one of today's most popular investing styles. Look for these companion volumes: How to Be a Growth Investor; How to Be a Small-Cap Investor; How to Be a Sector Investor.

About the Author
Lisa Holton is a business writer whose work has appeared in the Chicago Tribune, Better Homes and Gardens Family Money, and Nation's Business. The former business editor of the Chicago Sun-Times, Holton covered personal finance and banking topics for the paper and created MoneyLife, the Sun-Times personal finance section. She is a national board member of the Society of American Business Editors and Writers (SABEW).

Most helpful customer reviews

2 of 2 people found the following review helpful.
Concise and full of insights in today's volatile market.
By A Customer
The most common advice given to both experienced and new investors is to "seek value." Here, at last is a book that tells how to do this.Extremely thorough and well organized, "How to be a Value Investor" is noteworthy for its clarity. Readers are taken on an interesting tour which defines value investing, tells how to seek values, gives pointers on fundamentals of balance sheets and income statements, and tackles the difficult question "when to sell." Many examples are given to reinforce the text. The historical perspective also is useful. I found most helpful the section on how the experts seek bargains. There is also information on online investing and a list of websites for value investors.The book is exceptionally timely now, when stock indices are at lofty levels and the challenge to select the right investments never has been greater.Concise and full of insights on succeeding in today¹s volatile markets, this should be indispensable reading for investors trying to improve portfolio performance. There are few volumes on this subject that could be called "page turners," but from my experience, the author hit a home run in this regard.

1 of 1 people found the following review helpful.
A thoughtful book for today's rocketing stock market.
By A Customer
From the bare basics to tips for the self-made sophisticate, Holton captures both the art and science of contrarian investing in her book, "How to be a Value Investor", arming investors with the necessary tools and information they need to make informed investment decisions. Holton not only emphasizes the age-old values of value investing patience, due diligence and convictionÐbut also brings a contemporary angle to her approach, making a convincing case for value investing as a wise and lucrative choice in the 1990s.

3 of 3 people found the following review helpful.
Disappointing
By A Customer
The book is OK on general principles-Don't time the market; Study companies; Diversify; Develop your own investment plan, Etc. But I bought the book for specifics of value investing-how to read and evaluate annual reports and financial statements. I was expecting chapters 3 and 4 to be the most helpful of the book. Unfortunately I did not find that to be the case-information on how to evaluate annual reports and financial statements could have been more detailed and complete and there are confusions/errors about some of the key evaluative tools.
Current Ratio: Pages 43 and 53 says a Current Ratio of 2 OR LESS is good. Page 51 says 2 OR MORE! Actually I think it is 2 or more-because there should be no more than $1 of current liabilities for every $2 of current assets.
Quick Ratio: Pages 43 and 54 say a Quick Ratio of 1 OR LESS is good. Page 51 says 1 OR MORE (Appendix A says 1 to 10). Actually I think it is 1 or more-because a company should be able to cover all its current liabilities with current assets less inventory.
Financial formulas can be complicated and there may be no one clear-cut answer for all situations. If so, a discussion should have been included to help readers apply these tools.
Gross Margin: Page 63 shows Walgreen to have a Gross Margin of 94%. It is not clear how a gross profit of 12,655,000 was arrived at-the closest thing I see is a total of costs and deductions on page 59 which is listed on the 10K as "net revenues". While this is most likely a minor glitch, it should have been caught by the author or editor.
Two other criticisms. First, the use of the charts by Bigcharts.com. What do they mean and how should I use them? If charts are included in a text, they should be clearly labeled and there should be an explanation of how to use them.
Second, choice of material on which to base the book. The author based some of the book on interviews (most by telephone) with 5 value investors. Why/how were these interviewees chosen? I think journalists who include interviews should explain the justification for their choice of interviewees. This really should also apply to the books chosen as references-and articles quoted.

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Minggu, 19 Januari 2014

** Get Free Ebook Customer Driven Project Management, by Barkley

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Customer Driven Project Management, by Barkley

Reorganize any project for improved efficiency and quality

Designed around numerous case studies, Customer-Driven Project Management, Second Edition drives home the importance of front-end customer involvement for project managers and engineers alike. Authors Bruce T. Barkley and James Saylor have added six new chapters to this edition, focusing on Internet support systems, selling the project, and a model for e-business projects. This integrated approach to Custom-Driven Project Management (CDPM) explains the new enterprise project life cycle and gives you a wide range of effective tools for developing customer-driven teams. You learn how to:


* Use people involvement tools and techniques
* Recognize senior management’s role in project review
* Be aware of the full range of personal and professional issues
* Apply definition, selection, and analysis tools and techniques
*Work with project management and system development tools and techniques
* More

  • Sales Rank: #17146822 in Books
  • Published on: 1994-05-01
  • Number of items: 1
  • Binding: Paperback

From the Back Cover
LET CUSTOMERS CREATE YOUR SUCCESS!

With New Cases and Scheduling Applications -- and New Insights on Project Management in the Internet Age!

Complete resource for project managers and project executives on project quality management! Practical guide to doing the right job -- and getting the job done right the first time!

See how embedded quality assures customer satisfaction--and how to schedule quality into the project process. This newly revised Customer-Driven Project Management steers you to improved project quality management through total customer involvement. Featuring new chapters on the Internet, quality scheduling, project review, and personal and professional growth planning, this provocative guide offers updated techniques that can help you:

* Understand customers -- and their needs and expectations
* Keep customers productively involved in project management
* Embed quality into the product early in the process
* Make organizations work better with project-driven business models
* Market your PM skills with "Brand You" methods
* Short-circuit stumbles with senior management "insurance"
* Put free PM 'Net tools to work for you
* Predict the life cycle of e-businesses
* Draw ideas and inspiration from the Project Management Institute's Body of Knowledge on project quality management.

Designed as a practical step-by-step guide for working project managers and executives, Customer-Driven Project Management is also a superb resource for those who aspire to fully understand the concept of project quality management and to achieve the Project Management Professional (PMP) certification. Helpful guide for anyone who wants to get any kind of team project done better, faster, cheaper, and with greater customer satisfaction.

About the Author
Bruce T. Barkley is co-author of the first edition of this book, faculty member with the Keller Graduate School of Management in Atlanta, Georgia, and Project Administrator with Universal Avionics Corporation, a global high-tech electronics firm. Mr. Barkley has served as Vice President of The Learning Group Corporation, instructor with the University of Maryland and Manager of Consulting for the Maryland Center for Quality and Productivity. He is the recipient of the University of Maryland's "Excellence in Teaching" award.

James H. Saylor is the author of the TOM FIELD MANUAL, TOM SIMPLIFIED, and co-author of the first edition of this book. He is the founder of The Business Coach (the businesscoach.org) and Vice President of Operations and Logistics for ELKAY PLASTICS COMPANY. Mr. Saylor has over 30 years' experience in organizational management, integrated logistics support, and training. He has coached, trained, and facilitated many public and private organizations in achieving their specific goals.

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Sabtu, 18 Januari 2014

!! Download PDF Process Innovation: Reengineering Work Through Information Technology, by Davenport, Thomas H. Davenport, Harvard Business School Press

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The business environment of the 1990s demands significant changes in the way we do business. Simply formulating strategy is no longer sufficient; we must also design the processes to implement it effectively. The key to change is process innovation, a revolutionary new approach that fuses information technology and human resource management to improve business performance. The cornerstone to process innovation's dramatic results is information technology--a largely untapped resource, but a crucial "enabler" of process innovation. In turn, only a challenge like process innovation affords maximum use of information technology's potential. Davenport provides numerous examples of firms that have succeeded or failed in combining business change and technology initiatives. He also highlights the roles of new organizational structures and human resource programs in developing process innovation. Process innovation is quickly becoming the byword for industries ready to pull their companies out of modest growth patterns and compete effectively in the world marketplace.

  • Sales Rank: #3242133 in Books
  • Published on: 1992-10-01
  • Ingredients: Example Ingredients
  • Original language: English
  • Number of items: 1
  • Binding: Paperback
  • 337 pages

Review
"A rich study of the strategic and operational dimensions of this important business phenomenon."--Sloan Management Review -- r

About the Author
Thomas H. Davenport is the President’s Distinguished Chair at Babson College and a research fellow at the MIT Center for Digital Business.

Most helpful customer reviews

18 of 22 people found the following review helpful.
A roadmap for process innovation and improvement
By Ken Leung
Davenport presents a practical roadmap for process improvement and process innovation which I have found very useful as a practitioner. Although not prescriptive, the text provides practitioners with useful very insights which can form the basis of an organisation's business process innovation/improvement methodology.

3 of 3 people found the following review helpful.
A great book on Process Improvement
By Derrik Mantel
Thank You to Tom Davenport.

This is a wise author who wrote a great book in the early 90's. It was eclipsed a bit by Hammer and Champy's "reengineering the corporation." It has never been given the press it rightfully deserves. I read this book in 1997 and have found it to be useful over and over again. This is a book of important business insights regarding process improvement through technology. Keep in mind that the book was written prior to the internet becoming mainstream. This author saw the future and wrote about it before it happened on a wide scale.

Any business person can draw from the wealth of knowledge in this book.

The book is a must read for business analysts, managers, and project leaders in the Information Technology field.

This book, Hammer and Champy's book, Books by H James Harrington, and some of the newer Six Sigma books can form a great curriculum for those professionals undertaking process improvement initiatives in their companies.

Change is constant. When will process improvements cease to be needed? This book looks at the dynamics of process innovation/change and how it pervades organizations.

In economic downtimes, innovation can spur growth. Leaders in companies can improve their competitive advantage through process innovations and benefit from the efficiencies and savings gained through process improvements.

2 of 2 people found the following review helpful.
Must read
By A Customer
This is a well-written book on the subject of process or business reengineering. It is written in a non-technical language, wastes few words, and covers the entire spectrum of topics that are essential to a successful reengineering effort. The discussions place a significant emphasis on the role that information or computer technology play today in the reengineering effort, particularly how this technology can facilitate the overall effort. I found the book largely sticking to the overall thread however at times it did become a wee bit academic to flip through the sections. All in all, a very good read.

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* Ebook Download Statistics for Engineers and Scientists 2nd (softcover international edition), by William Navidi

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Softcover international edition

  • Sales Rank: #4606105 in Books
  • Brand: Brand: McGraw Hill
  • Published on: 2008
  • Original language: English
  • Dimensions: .0" h x .0" w x .0" l, .0 pounds
  • Binding: Paperback
Features
  • Used Book in Good Condition

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Kamis, 16 Januari 2014

~ Ebook Download Handbook of Electrical Design Details, by John E. Traister

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This handbook presents a range of layout details for electrical systems in residential, commercial and industrial buildings and facilities. In each drawing the electrical layout is shown through the use of lines, symbols, and notation indicating exactly what is required in each application.

  • Sales Rank: #2102916 in Books
  • Published on: 1997-04-01
  • Ingredients: Example Ingredients
  • Original language: English
  • Number of items: 1
  • Dimensions: 11.50" h x 8.50" w x 2.50" l,
  • Binding: Hardcover
  • 800 pages

From the Back Cover
Take advantage of a treasury of ready-made drawings that save time and ensure accuracy. Too many electrical contractors begin projects, only to discover errors and ommissions in their working drawings, which result in delays, costly changes, and damaged reputations. This massive, utterly unique handbook is designed to prevent such disasters and ensure that your electrical drawings indicate exactly what is required on a given project. Here, in one volume, are hundreds of ready-to-use drawings that show the complete design and layout details of electrical systems for lighting, power, signal and communication systems, raceways, and related equipment. Whether you're involved with residential, commercial, or industrial buildings and facilities, you'll be able to exploit precisely rendered drawings whose symbols and notations illustrate exactly what design detail is required in each system application. Developed by a leader in the electrical construction industry, these details are: Easy to draw--just copy any detail in the book, then trace the detail directly to your drawing paper; Easy to use with CAD systems--each drawing may be imported directly into any draw or CAD computer program; Easily interpreted by workers; Easily adapted to a wide range of applications.

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11 of 14 people found the following review helpful.
Average reference book.
By tesla
This book is huge - but a lot of the details are not practical to the average electrical engineer. How many details of junction boxes and fittings do we need ? About 20% of the details are worth having. However, the book has good technical disussions.
The sample specifications are useful as a commerical grade "sheet" specification, but not full book specification. Please note that the book says that you can write for an electronic copy of the specifications included in the book. Sad to say, the author has passed away since it was written and his firm does not provide the specifications on disk.
If you are looking for a good electrical power reference book - look to Bob Hickey's Electrical Engineers Portable Handbook.

0 of 0 people found the following review helpful.
GREAT HANDBOOK!
By Alex M.
I am an Electrical Designer & CAD Designer and this book is very handy to have around

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Rabu, 15 Januari 2014

# Free Ebook Handbook of Commercial and Industrial Facilities Management, by William Wrennall, Quarterman Lee

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A company's facilities are often its largest single investment and a key to the effectiveness of its operations. This book is designed to be a complete reference for those who design and manage factory buildings, office complexes, hospitals and other commercial and industrial facilities. Engineers, architects and building managers should find it useful for information on various aspects of designing, evaluating and selecting facilities plans. They should learn about the latest strategies for managing different types of projects and get solutions to a wide range of problems, such as leasing, contracts, regulatory matters, construction and maintenance. Featuring contributions by leading experts in the field, this handbook uses practical applications and examples from commerce and industry to provide detailed coverage of: facilities design for global competitiveness; strategic master site planning; site selection; factory layout and design; office space planning; laboratory and clean room design; facility management systems; and material handling and storage planning. The handbook also contains guidelines for selecting alternative facility plans, as well as information on the use of queueing methods and computer modelling for facility design and evaluation.

  • Sales Rank: #4991650 in Books
  • Published on: 1994-01-01
  • Ingredients: Example Ingredients
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.30" h x 1.14" w x 6.20" l,
  • Binding: Hardcover
  • 624 pages

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